eElig by RiteTech Solutions supports insurance eligibility verification across all UAE insurance providers in one workflow. Reception staff can scan a patient's Emirates ID using a connected card reader or enter an Emirates ID or insurance membership ID manually, then select the relevant insurance provider.
eElig retrieves available eligibility information from the respective insurance portal and retains verification details and screenshots for later reference.
Spend less time moving between insurance portals
Eligibility verification is a key step in patient registration. Staff need to identify the patient, check available coverage information and retain a record of what the portal returned.
eElig is designed to streamline this process, minimise eligibility-related errors and reduce time spent by reception staff on separate insurance portals.
One workflow for insurance eligibility verification across the UAE
Bring supported UAE insurance portal checks into one solution. Select the patient's insurance provider and review the information available from that portal.
Ask our team to confirm support for your facility's insurer and TPA mix during the demonstration.
Start with an Emirates ID reader or manual entry
Emirates ID card reader integration
With a connected card reader, reception staff can scan the patient's Emirates ID and select the relevant insurance provider to initiate verification.
Manual verification
When a card reader is unavailable, staff can enter the Emirates ID or insurance membership ID manually to perform an eligibility check.
Review the information the insurance portal provides
Depending on the selected provider and available portal response, eElig retrieves:
- Membership status.
- Policy details.
- Network eligibility.
- Applicable benefit information.
Available fields can vary by insurance provider and portal response. The verification result reflects the information returned at the time of the check.
Retain verification evidence
eElig captures relevant eligibility details together with screenshots of the insurance portal results. It maintains these records in the database for future reference and audit review.
This gives teams a record of the verification information rather than relying only on a verbal confirmation or a disconnected screenshot.
Give management a central view
The central dashboard provides visibility into verification activities, results and historical records. Managers can review recorded checks and investigate previous verification results when needed.
How eElig fits into patient registration
- Identify the patient. Scan the Emirates ID with a connected reader, or enter the Emirates ID or insurance membership ID manually.
- Select the insurance provider. Choose the relevant supported provider.
- Run verification. eElig retrieves the available information from the respective insurance portal.
- Review the result. Staff review membership, policy, network and benefit information where supplied.
- Retain the evidence. Relevant verification details and portal screenshots are recorded for later reference through the dashboard.
Support the front end of your revenue cycle
eElig focuses on eligibility verification during registration. Claim Shield supports claim review before submission, while RiteRCM provides visibility into claims, denials, payments and receivables.
Explore RCM Toolkit and RiteRCM analytics.
Frequently asked questions
Can staff use eElig without an Emirates ID reader?
Yes. Staff can enter an Emirates ID or insurance membership ID manually when a reader is unavailable.
Does eElig support insurance eligibility verification across the UAE?
Yes. eElig supports insurance eligibility verification across all UAE insurance providers through one workflow. Available information depends on the respective portal response.
What eligibility information can eElig retrieve?
Available information includes membership status, policy details, network eligibility and applicable benefits. The fields returned depend on the selected insurance portal and its response.
Does eElig keep verification screenshots?
Yes. It captures relevant verification details and screenshots of the insurance portal results and stores the records in the database for future reference and audit review.
Can management review historical checks?
Yes. The central dashboard provides access to verification activities, results and historical records.
Does eligibility verification guarantee authorisation or payment?
No. An eligibility result is not itself prior authorisation or a guarantee of reimbursement. Staff should review the returned information and follow the applicable payer and facility processes.
See eElig with your registration workflow
Tell us about your facility, insurance providers and Emirates ID reader setup. We will demonstrate the available verification workflow and discuss implementation requirements.
Please do not submit patient IDs, insurance membership numbers or medical records through this website's enquiry form.